Terms & Conditions
Terms & Conditions
Last Updated: September 9, 2026
Welcome to Functional Creations By Pelosi. These Terms & Conditions govern your use of our website and your purchase or use of products and services offered through the website.
By accessing or using this website, you agree to these Terms & Conditions.
1. About Functional Creations By Pelosi
Functional Creations By Pelosi creates handcrafted wooden products, artwork, bowls, sculptures, and custom woodworking pieces.
Because our products are handcrafted from natural wood, each piece may have unique variations in color, grain, texture, shape, and appearance.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, prices, and other information displayed on our website are accurate.
Handmade products may differ slightly from photographs or displayed examples.
3. Orders
When you place an order through our website, you are requesting to purchase the selected product.
We reserve the right to refuse, cancel, or limit an order when necessary, including cases involving incorrect pricing, product availability, suspected fraudulent activity, or technical errors.
4. Pricing
All prices displayed on the website are subject to change without notice.
Prices may not include applicable taxes, shipping charges, or other fees unless specifically stated.
5. Custom Orders
Custom woodworking projects are created according to specifications discussed and agreed upon with the customer.
Before beginning a custom project, we may require confirmation of:
- Design requirements
- Dimensions
- Wood type
- Finish
- Personalization
- Project specifications
- Price
- Estimated completion time
Because custom products are created specifically for the customer, changes or cancellations may not be possible once production has begun.
6. Natural Wood Variations
Wood is a natural material.
Variations in grain, color, knots, texture, character marks, and minor natural imperfections are expected in handcrafted wooden products.
These characteristics make each piece unique and are not necessarily considered defects.
7. Shipping
We ship products to the address provided during checkout or the order process.
Customers are responsible for providing accurate shipping information.
Shipping times are estimates and may vary because of carrier delays, weather, holidays, or circumstances outside our control.
8. Returns and Refunds
Because our products may be handcrafted and custom-made, return eligibility may vary depending on the product and circumstances of the purchase.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery and provide details and photographs when requested.
Custom or personalized products may not be eligible for return unless they arrive damaged, defective, or materially different from the agreed specifications.
9. Product Care
Customers are responsible for properly caring for their wooden products.
Wood products should generally be kept away from excessive moisture, extreme heat, prolonged direct sunlight, and other conditions that may damage natural wood.
Care instructions may vary depending on the specific product and finish.
10. Intellectual Property
All website content, including photographs, product images, logos, designs, text, graphics, artwork, website layout, and branding, is owned by or licensed to Functional Creations By Pelosi unless otherwise stated.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially use our content without prior written permission.
11. Customer-Submitted Content
If you submit photographs, designs, descriptions, or other materials to us for a custom project or inquiry, you represent that you have the right to provide those materials.
12. Website Use
You agree to use this website only for lawful purposes.
You may not:
- Attempt to gain unauthorized access to the website
- Interfere with website functionality
- Introduce malicious software or code
- Use the website for fraudulent purposes
- Copy website content without permission
- Use the website in a manner that violates applicable laws
13. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites.
We are not responsible for the content, availability, policies, security, or practices of third-party websites or services.
14. Disclaimer
Our website and its content are provided on an “as available” basis.
While we make reasonable efforts to keep information accurate and current, we do not guarantee that the website will always be available, error-free, complete, or uninterrupted.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Functional Creations By Pelosi will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of our products.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will become effective when posted on this page.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of the State of North Carolina, without regard to conflict-of-law principles, unless applicable law requires otherwise.